Your Privacy is Important to us
House of Deception (referred as HOD in this policy) is committed to protecting your privacy of your personal information.
This policy explains how we collect, use and disclose information about our customers, suppliers and people who apply for employment with our company.
It explains how to contact us if you have any questions about the management of your personal information or would like to access the personal information we hold about you.
This policy describes how we comply with our obligations under the Australian Privacy Act 1988
HODis not responsible for the privacy practices of sites that are linked to our website and by other companies that our company may operate through.
HOD may amend this policy at any time by posting the updated version on our website.
The information that we collect
We collect information from you directly when you purchase products or services from us, or enter arrangements with us, provide feedback/complaints to us or from one of our business partners.
We may collect information from third parties, supplier’s employees from the supplier, potential employees and their previous employers during the recruitment process,
By providing your personal information, you confirm that you have reviewed this policy and consent to the collection and use of your personal information supplied.
We take all reasonable steps to protect your information from misuse, loss, unauthorised access, modification or disclosure.
Why we collect and use your information
We collect and use your information for:
Sell, deliver, administer, improve and personalise our products and services
Better understand our customer’s requirements and preferences, conduct market research, provide offers that are of greater interest or benefit to you.
Promote our company achievements and communicate on a regular basis.
Undertake and administer promotions, marketing activities, direct marketing, database compilation, analysis of trends and demographics
Manage our store(s), mobile offices, and our websites
Protect against fraud and theft
Complete other transaction with you or on your behalf
Recruit and access future employees
Maintain and update records
We may use your personal information to send you targeted properties, offers and other promotions and services. If you do not wish to receive these communications, you can opt out by contacting our Privacy Officer in writing/email at email@example.com.
How we disclose your information
We will only disclose information about you:
to third parties if required by law or legal processes
to our advisors or to companies who are responsible for parts of our service delivery
to delivery companies
to call centres
to mail houses,
during recruitment processes
If we sell our company or part of our business, your information may be transferred to the potential purchasers and their advisers as part of the sale process.
Access and correct your information and asking questions
If you have any question about this policy, complaint about the way we deal with your personal information, any errors / omissions in your personal information/ please contact our Privacy Officer in writing/email at firstname.lastname@example.org
We will handle your complaint promptly and contact you to seek to resolve the matter
If we have not responded to you in a reasonable time, you are entitled under the Privacy Act 1988 to make a complaint to the Office of Fair Trading Australian Information Commissioner